Privacy Policy

Last updated: March 3, 2026

1. Information We Collect

When you create an account, we collect your email address, password (hashed), and business name. During onboarding, we collect your industry type and the compliance items you select.

When you use the service, we collect data you enter including compliance item details, documents you upload, and usage activity within the dashboard.

2. How We Use Your Information

  • To provide and operate the AK Comply service
  • To send deadline reminder emails at 30, 15, and 7 days before due dates
  • To process payments via Stripe (we do not store card numbers)
  • To respond to support requests sent to hello@akcomply.com
  • To improve the service based on usage patterns

3. Data Storage and Security

Your data is stored in Supabase (PostgreSQL) hosted on AWS infrastructure in the US West region. Data is encrypted in transit using TLS and encrypted at rest.

Documents you upload are stored in Supabase Storage and accessible only to your organization. Signed URLs expire after 60 seconds.

4. Third-Party Services

We use the following third-party services:

  • Supabase — database and file storage
  • Stripe — payment processing (subject to Stripe's privacy policy)
  • Resend — transactional email delivery
  • Anthropic Claude — AI compliance assistant (queries are sent to Anthropic's API)
  • Vercel — hosting and edge delivery

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with the service providers listed above as necessary to operate the platform.

6. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, your data is retained for 30 days and then permanently deleted upon request. Contact hello@akcomply.com to request deletion.

7. Your Rights

You may request a copy of your data, correction of inaccurate data, or deletion of your account and associated data by emailing hello@akcomply.com. We will respond within 30 days.

8. Cookies

We use only essential cookies required for authentication (Supabase session tokens). We do not use tracking or advertising cookies.

9. Contact

For any privacy-related questions, contact us at hello@akcomply.com.